Frequently Asked Questions

(Updated : April 2022)

Hours:

We are open 7 days a week from 10am-5pm.

Location:

2452 County Road 36, Buckhorn, Ontario, Canada, K0L 1J0.

Are our products gluten-free? 
Yes! 

Are our products vegan-friendly? 
Yes! 

Are we wheelchair accessible?
Yes!

Do we sell grape wines?
No. However, we do have 50+ delicious wines and ciders made from local fruits currently on shelves (dry and sweet options)

Do we sell by the glass?
Yes. Our wines and ciders can be purchased by the glass.

Are we sold at the LCBO? 
No. 

When will a product be back in stock? 
Occasionally, we are able to inform you of when a product will be restocked. However, our practice of using only locally-grown, farm-fresh fruits means it could be a while before a sold out product returns to shelves. A small selection of our products are also one-time releases and only available while quantities last. Newly released, restocked, and sold out items will always be announced on our social media.

Where do we get our fruits and berries? 
We source from a variety of local, family-owned farms who provide us with top-quality fruits during the height of growing season. A few farms we frequently work with include: McLean Berry Farm (Lakefield, ON), Warner's Farm (Beamsville, ON), Allin's Orchard (Newcastle, ON), Lennox farms (Shelburne, ON), Grebenc Farms (Niagara, ON), and Deer Bay Farms (Selwyn, ON).

How long do our wines and ciders last?
Unopened (wines and ciders):
10+ years when stored in a cool, dry environment.

Opened Wines:
2-3 weeks in the refrigerator with a stopper.
However, after a few days the taste may slightly change due to oxidization. 

Opened Ciders:
48 hours in the refrigerator before losing carbonation.

How long do our preserves and vinegars last?
Unopened:
2-3 years when stored in a cool, dry environment.

Opened:
2-3 months in the refrigerator.

How are our wines best served?
Chilled.

Do we take our bottles back?
Yes! We welcome back the return of our wine and cider bottles to the winery. 

Do we have parking available for large groups?
Yes! Our parking can easily accommodate large groups, tour buses, or car clubs.

Are we pet friendly?
Absolutely! We love dogs and always have water bowls inside/outside for our four-legged visitors!  We also have treats and a large property for them to enjoy. However, it is not completely fenced in. 

Our Return Policy
If you are not 100% satisfied with a product...

Step #1:
Do not open, empty, and/or throw away the product. 

Step #2:
Contact us..
Phone: 705-657-9916
Email: donna@kawarthacountrywines.ca

Step #3:
We will replace your product during your next visit or our next delivery day to your area.